Pandemic pointers for Indian IT: make do with small deals, says ISG; and a catch in TCS’s cash flow

Bhawani Singh, a software engineer, works from his home during the lockdown on June 8, 2020.

Synopsis

The IT sector just had its worst quarter ever. The silver lining: the recovery will be faster than the one from the 2008 financial debacle. Plus, the lockdown showed that outsourcing can help cope with crises better than captive operations. But several issues, like discounts and whether collections from clients will hold up, are still up in the air.

For the past five months, there has been only one topic of conversation in Indian IT circles: How bad is it going to get? Battered by the Covid-19 pandemic, their clients had to pause some projects

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